Great staff in the field.Very polite and personable as well as professional. They repaired and replaced a pump under warranty with no questions asked. All 3 techs, Daniel H, David M, and Ben N were great.

Trey was sent out ahead of schedule. Very nice, knowledgeable and got right to work. He inspected then told me what needed to be done. Great service and affordable price. I would use again and recommend.

Daniel did an awesome job! He answered any questions we had, suggested multiple options and evaluated several trouble spots in our systems that we could repair to prevent further damage. So refreshing to know that there are still professional, well trained workers putters to provide services in the worst times. Thank you!

Austin was really good at coming in, seeing right what the problem was and being able to infer further issues we were having from just talking to me. He was fast, friendly, knowledgeable and professional.

Jeff H was absolutely helpful. Request him when calling knoxville plumbing. He really knows what he is doing.

Knoxville Plumbing/Hero is a fantastic company to deal with. Their Tech Daniel came out to unclog our kitchen sink, and did so promptly.Daniel was very Professional, courteous, polite, on time, respectful, thorough, efficient and answered all of our questions. We Highly Recommend Knoxville Plumbing/Hero Tech - Daniel to other customers and we'd be happy to have him come back if we need any other plumbing work done. Thank you so much.

I highly recommend Knoxville Plumbing. They are knowledgeable, efficient, and show up on time. Daniel is the best!

Great service at a difficult time! Found a broken water line outside of the house and the guy came right out helped us diagnose, repair, and confirm that the repair was complete before leaving. Great price, too. Thanks!

Trey and James provided outstanding and professional service. We are thankful for his hard work and dedication to ensuring that we were completely satisfied with his work. We have used Hero services for a variety of plumbing needs over the past 2 years and we have always recieved the very best service each time. Thank you again Trey and James, we are so happy to finally be rid of our septic.

Pickett was our provider, and he was quick and efficient! So happy with the service

I called on a gloomy Monday with a waterline that was leaking. Knoxville Plumbing sent David M out. He check us out and gave a a couple of options. Unfortunately none were inexpensive, but he made it as painless as possible. Installed a new line and had us working in a couple of hours. Filled in the hole flattened everything out and planted new grass.

This is a great company to use for your many home issues. James and Jordan came out fixed my sewer system and did an excellent job. Thank you guy's!! I will always recommend this company to everyone.

Evening those I was at work. Austin call me to let me know what was going on at all time. He was very professional & courtesy to me over the phone. Even those I was a little stress but he was always professional with me at all time.

David M. did a wonderful job on time and very nice to talk to, would highly recommend for any plumbing needs. thanks David!

These are my go to guys for emergencies. Pickett came out and diagnosed a water leak outside my house in minutes. Issue was resolved quickly. Very happy with response time and product!

Discovered a water main break one day before reopening our business due to an old defective pipe material called BlueMax. Highly inconvenient, but my technician David was fantastic. On site within 1 hour, accurately detected the leak with acoustic technology, prompt estimate for replacing the line, and his crew worked diligently to lay and connect a new line the next day. Great company; I would call them again anytime!

Super prompt and professional. They evaluated the issue and solved it very quickly. They were very reasonably priced.

They service Technicians were very nice and Professional . They sealed one of the pipes and also found out I had a water leak from my commode.

Chris and his crew were awesome to work with, very professional, very clean. I've been a customer of Hero Services for years and highly recommend them.

Austin did an amazing job getting our problem fixed. It was a simple fix but he was very professional and courteous. Helped us with getting the VIP package which will be a great service for us. Definitely will recommend Knoxville plumbing to anyone whose needing service.

Theyre very fast and efficient! They come ready to get the job done, and if they dont have everything needed they go get whatever theyre missing and come right back!

Trey was very honest, personable, and was able to answer all of our questions to the best of his ability. He went over and beyond when we came out to give us an estimate.

Daniel showed up, got right to it, and was cool as a cucumber the whole time.Very clear about laying out some options, shared some helpful advice, and was just overall exuding confident professionalism.If I could give this guy 6* stars, I would.Honestly? Wish I would've had cash so I could've tipped the guy.

Amazing customer service. I got texts with picture of the techs coming to my house. They were professional and kind. They provided several solutions to our problems and did not complete any work without my approval. Trey and Jordan were great! I will use them again and would HIGHLY recommend.

Austin and Jamie came out today and fixed our plumbing issue. They were awesome! They were originally going to come tomorrow but called and were actually able to come out today. Their work was fast and professional...we really appreciate it and will definitely use Knoxville Plumbing again! Thank you so much!

Josh fixed a long-time problem which other plumbers couldn't. He was both professional and courteous. Also he arrived on time. Tks for a job well done.

Chris and Dekota have been to our house several times. And because of their work, we want them every time in the future. They do a good and professional job every time they come out. We trust them, and I think that says it all. Never selling what we dont need. Like I said the wife and I really like them.

Knowledgeable and was honest with pricing and what he thought needed to be done. Told me potential problems and quoted prices but was not pushy. Great service!

We had a very great experience with Knoxville Plumbing and Drain. We will use them again in the future work we want done!

Hero Services recently pumped our Septic tank...Fantastic job! From the first phone call, to text/calls our tech was on the way the day service was scheduled, job performed - All professional and courteous! They were on time as promised and did a thorough job. Thank you and we will be using their services for years to come!

Our tech Pickett .H did great job.He let us know what was needed and what was ok he really knew what he was doing ..... Thank you for coming out during these times to fix our plumbingHe wore his mask and his gloves and changed them as needed he did his best due to the covid-19 .

Guys showed up on time and very knowledgable. I knew the charges up front and they were fair.

showed up on time, explained what he was going to do. Even though I was willing to wait until Tuesday, they said they could send someone out Sunday with the normal charge. Fixed the problem within his estimated time. This is the 3rd time I have used Knoxville Plumbing, Great service

Professional and knowledgeable and he explained problems he was following along the way. Very transparent!

Tim came to my home late in the evening for an emergency leak in the crawl space. He had the job done quick and without any issues. Very professional service. I would use them again.

Everything about my experience was great! They were very quick to send someone out the same day I called. Patrick was very knowledgeable, friendly and professional. He was thorough with the diagnosing the problem while informing me every step of the way. I Highly recommend them!

Adrian was the absolute best. He is smart. He was able to fix all of our issues beyond our expectations. I am very pleased with all of our work. I highly recommend this company to anyone who needs home improvement or problems resolved like we did.

Trey was great. Showed up on time and was very professional. Had my problem diagnosed and repaired in a timely manner. All cost are disclosed before the work is done (no hidden charges). I continue to be very impressed with Knoxville Plumbing.

Daniel arrived as promised and replaced the pipes in the laundry room and made it ready to install the new washer. He noticed my kitchen faucet leaked and mentioned it to me. I told him I had already bought a new one but hadn't been able to install it yet. Since he already had the water turned off, he said he could take care of that too if I wanted. Success!

Very professional and knowledgable. Completely solved my issue. Would reccomend.

Sometimes I get lucky when I hire a repairman or choose a doctor. I certainly did this time.Jeff was knowledgeable, fast, pleasant, and honest. He represents your company in the highest professional way possibleYou should be proud to have him a part of your team. I give him my highest praises. I will certainly recommend your company and services. Lastly, his white shirt is still clean.

Daniel and Aaron were both very professional and straight forward. Highly recommend.

Came quickly, great communication and attitude, and a very quick estimate prepared

John and Brett did a Great job...I highly recommend knoxville plumbing they are very professional and neat. I will never use another plumbing company. Thank you for a job well done!!