They were able to find the source of the leak on our property quickly and repairs were reasonably priced. Technicians Benjamin and Riley were courteous, professional, and made sure we knew how much they appreciated our company's business. Thank you!Services: Plumbing leak repair, Toilet repair, Plumbing leak detection
Lucas was awesome! He was on time, professional, and extremely patient educating me on water pressure and replacing PRV. Also replaced kitchen faucet. He's precise and more of a perfectionist than I am! Excellent value for his work. Love the fact they employee veterans. Will definitely use again and have recommended Hero to three people in the one day since service was completed.Services: Faucet installation, Faucet repair
I could not have asked for a better experience than the work Daniel H. did for us this afternoon. I called five plumbers who turned me down before I called Hero. I am considering more work for the home which is badly needed and was thoroughly explained. I will never call another plumber again, except Hero Services.
Benjamin was very helpful and professional. They came out the same day due to a plumbing leak and installed my new faucet as well. I was very thankful for that since it was on a Friday especially! I will absolutely recommend Hero Services and will use them again for any future needs
I've used these guys a couple times now. These guys are my "go to" for any house issues. They are always professional and don't waste any time. I like their process for making recommendations, up front pricing etc. Job is always done right and I have not had to call back.
Our heater went out called them up Shane.C came out pretty quickly he told us what we needed Michael.V gave us a estimate was happy they offered a payment plan so we took the opportunity and went ahead with it couple days later our new system was installedShane .C and his son worked fast and got it allDone they was very friendly , knowledgeable And understanding . Thank you guys for great customer service
Anytime we have any issue with plumbing or electricity we call hero services. They have been nothing but the best each time. They have an emergency service, we're they come out at night if you have a issue that need taking care of that night. Love that they have that so We wouldn't had to go long with no water when we had a leak that need fix. Great company I recommend them 1000%.
I called to have a new light fixture installed in place of a ceiling fan and to also install a dimmer switch. Rob and Michael did a fantastic job! They were very polite/courteous. They performed the work as requested and did it with pride. I would highly recommend Hero Services! I also want Hero services to know Rob and Michael are top notch and they have 2 great employees working for them.
The high level alarm and the electrical outlets for the alarm, float and pump all had to be replaced because of malfunction. The technician came out and inspected the system, found the problem and got the part ordered to fix it properly. Anthony was very nice and explained everything he did and what needed to be done to correct our issues.
Knowledgeable, informative, professional. Staff always wear name tags and introduce self. Logan did a thorough job with checking and repairing my drop-down light fixture and got it working. The project actually cost less than first quoted and discussed his findings with me, answered my questions. A good customer experience. He was willing to teach me about my system and make recommendations based on his findings.
Had my HVAC maintenance check and was advised I needed more duct work for the perfomance of a new unit I had installed Michael V spent a lot of time explaining my need for this and being honest about it. He was very professional and Honest, great to have someone that is caring like that, great job on his behalf.
Hayden came out after I had a blockage in my sewer pipe. After hours of trying to unclog with the power auger he went above and beyond to remove the blockage. I won’t put the details here but he really did more than I expected but I guess the job had to get done. Much appreciated!
My septic system was jammed and I had no idea where the tank was located or what to do about the problem. Anthony from Hero services found the tank , diagnosed the problem, gave me several options for actions to remedy the problem. While Hero services is not cheap , their professionalism and competence, made the cost of services a value.
From the initial phone call to scheduling the services, everything was done quickly and efficient. They explained everything to me and kept me in the loop from beginning to end. I would definitely use their services again and would highly recommend them to anyone needing septic and/or plumbing services.
Trey & James came out and found where our problem was, sewage pipe busted. After I had another company come out and clear up the mess. Hero Services sent Hayden to repair the pipe. Hayden was very professional, friendly, and knew his job. Hayden fixed the issue in a timely manner. Thank you Hayden and Hero Services for qorking with us to get this issue repaired.
They came out and fixed my water leak replacing my main line which KUB advised was leaking. They also cleaned out the A/C vents and cleaned out our dryer vent that was really clogged.Everything working very well from all crew members that worked on he different jobs. Really exceptional workers including the ladies on the phone.
Knowledgeable, informative, professional. Staff always wear name tags and introduce self. I like that they wear shoe protectors in the house. Dakota did a thorough job with the HVAC inspection and discussed his findings with me, answered my questions. A good customer experience.
They were so quick to come out to the house, great at communicating when they would arrive. Hayden R was our technician and he was very nice and professional, communicated effectively the issues he saw and told us step by step on how to fix it and what needed to be done. Great experience, will be using this service for future needs!
Leaky (slow drip) toilet supply water on 2nd floor damaged kitchen ceiling. Hayden was on site within 2 hrs, diagnosed issue, replaced faulty value. removed sheetrock on ceiling to insure leak was not behind wall upstairs.Efficient, timely repair. Would definitely use again.
Tim at Hero Service was so nice and fixed my botched pipe installation perfectly! I was also worried that I had a leak and he made sure that there was no leak. He was right on time and talked me through the repair and showed me how to install my faucet drain correctly! I am so thankful for his help! The office staff was also very very nice! 10/10 will use this company again!
I was quoted multiple prices and told something different each. They gave me an honest answer on what the issue was and what it would cost. I love that they help veterans and owned and operated by veterans. I will use them for any services I need going forward. Absolutely the best company to rely on for any home needs.
I'm a VIP member. Lucas came out for my yearly plumbing inspection and did an awesome job explaining my current situation and making suggestions for going forward. I really like the fact that he didn't talk down to me. Lucas was friendly, knowledgeable and took the time to answer all my questions. Thank you hero services for hiring quality people.
Anthony A. came and serviced our septic tank today. He called ahead and showed up on time. Anthony was very knowledgable in his field. He was very friendly and educated me on why my septic system was having issues. It's a breath of fresh air to deal with someone that knows what they are talking about. Thanks so much. I will request Anthony in the future for all of my plumbing needs.
Hero plumbing was contracted for septic tank service. They helped me locate the septic tank, excavated the area around the tank, placed risers on the tank, and vacuumed out the tank. They were on time and completed the project with no snags. Overall, very professional and I would recommend their services to family and friends.
Wonderful service! Arron was very professional & friendly. So happy to have a quality and reliable plumbing, HVAC, Electric service company.Called for a leak in the hot water tank & the disposal making a not normal noise. Came out the next morning. Plus with this company you suport veterans.Leann C.
We had a clogged drain and had called 2 other plumbing companies who never returned our calls. Hero Services answered our call, made an appointment, and came the next day. The team that came to fix our plumbing was on time, fast, and efficient. They were also polite and friendly. We will use this business again.
I have used Hero Services for years, and becoming a lifetime member was one of the best decisions I made when we bought our current house. They come annually to check the plumbing and flush drains and have always fixed issues we've had, from burst pipes to replacing a garbage disposal, in quick and effective fashion. Now that they do HVAC work as well, I am especially glad to rely on them.
I got the pleasure of working with Aaron who was absolutely wonderful. Not only did he answer every question that I had, but he really made me feel like my home was in good hands. He came to look at a clogged kitchen sink and repaired it swiftly and without hassle. Price was very fair and he was amazing with communication. I would 100% use them again and will be asking for Aaron specifically!
Upgraded all light fixtures and ceiling fans in my home. Scheduling was a little rough and ended up being broken into two different sessions, but techs were professional and completed the jobs to my satisfaction. The new fixtures are providing the increase in lighting that I was looking for in my home.
We had an outside electrical outlet that was no longer working. Kevin came and very quickly diagnosed and repaired it. Kevin explained everything to us and was very professional. We recommend Hero Services for all of your electrical needs and we will use them again if needed.
We had Dakota come out to repair an upstairs HVAC unit since our Home warranty company vendors continually did not show for appointments or indicated the unit needed replacement so they would not do the work. The Hero tech Dakota diagnosed the problem and repaired it quickly and efficiently.
This company really lives up to it's name, they repaired a running water pipe that was leaking foe hours. I called other companies and they did not want to do any work on a Friday till I called Hero and they became my hero that night and saved me money with their services and came the same day !
Amazing service and response time! We got the runaround from a lot of other companies, but Hero Services was extremely prompt and responsive. We needed a new propane line ran for a new kitchen stove. Isaiah and Trevor were very professional and courteous. They walked us through everything that they were doing, and a walkthrough after completion. I would highly recommend this company!
Installed all new water lines,faucets,drains,shut offs,and expansion tank for the water heater and we’re done in one day! Super nice guys, couldn’t have asked for a better team!!Services: Install faucet, Repair shower, Installation, Repair pipe, Repair faucet, Repair outdoor systems, Repair toilet, Repair water heater, Find & repair leak
These guys were great. The service call response was quick. The cost was reasonable. The work was guaranteed. Ben did a great job dealing with us in a friendly and understanding way (even though I might have been having a slight panic attack) I wI'll use them for any plumbing needs in the future.
My husband and I used this company 2 yrs ago and had amazing service, so when we had a issues with a water line we called them back. Jordon W was very professional, honest and went above and beyound . If I could give higher then a 5 star I would.. great prices prompt service , if you ever need plumbing electrical or hvac please call them
Had Hero services for around one year now , first it was our septic worked on until it was right ( it was an emergency since we were having a birthday party the next day ) now it was a clogged tube in the air conditioning unit in attic . Took about 1 hour to fix , we now have cool air and the cost was very painless .Thank you Hero Services
Daniel (Plumbing) and Nate (Electrical) were outstanding. This is a great company!! We have used them many times and always been very satisfied. Veteran run and many of the employees are veterans with a strong professional work ethic. They are professional and dedicated and a pleasure to work with. I recommend them without reservation. My only regret is that I did not find them sooner.
The service tech, Daniel, was friendly, courteous, professional, knowledgable, and helpful. He explained the problem and solution to our satisfaction. Although he was running a bit late, the office called in plenty of time to let us know. We were very happy with Hero Services and will definately use them again should the need arise.
We called in Hero to move our HVAC exterior unit. They presented a fair price, scheduled timely, communicated regularly, explained the process and answered questions, completed the work in a timely and professional manner. We were VERY pleased with the process and the outcome.
Nate and Cody, one retired from the Coast Guard and one a former active Marine (once a Marine always a Marine, I’ve heard), were top notch in every way. They performed electrical services at my houseboat today, which fixed my fridge, hot water heater, stereo, and toilet. I’m loving lake life now! Thank you Nate and Cody!
Jordan & Gabriel came out & unclogged our toliet. They worked very hard & did a wonderful job. You can only give 5 stars, but I would give 20 stars. If you want the job done right. They would be the ones to get it done.. Best of the best. Plumbing co is very fortunate to have them as employees..Thank you for the wonderful job you did..Wonderful manners also.
Had Hero services for around one year now , first it was our septic worked on until it was right ( it was an emergency since we were having a birthday party the next day ) now it was a clogged tube in the air conditioning unit in attic . Took about 1 hour to fix , we now have cool air and the cost was very painless .Thank you Hero ServicesServices: Unclog drain, HVAC maintenance
Daniel (Plumbing) and Nate (Electrical) were outstanding. This is a great company!! We have used them many times and always been very satisfied. Veteran run and many of the employees are veterans with a strong professional work ethic. They are professional and dedicated and a pleasure to work with. I recommend them without reservation. My only regret is that I did not find them sooner.Services: Repair faucet, Repair panel, HVAC maintenance
The service tech, Daniel, was friendly, courteous, professional, knowledgable, and helpful. He explained the problem and solution to our satisfaction. Although he was running a bit late, the office called in plenty of time to let us know. We were very happy with Hero Services and will definately use them again should the need arise.Service: Repair pipe
Highly recommend! Jordan was our technician today and he was very kind, professional, and knowledgeable. If you need a plumber (especially on the weekend!) I really recommend this company. We had a great experience and will continue to use them for our home service needs (they’re more than plumbing).
We called in Hero to move our HVAC exterior unit. They presented a fair price, scheduled timely, communicated regularly, explained the process and answered questions, completed the work in a timely and professional manner. We were VERY pleased with the process and the outcome.Service: Installation
Nate and Cody, one retired from the Coast Guard and one a former active Marine (once a Marine always a Marine, I’ve heard), were top notch in every way. They performed electrical services at my houseboat today, which fixed my fridge, hot water heater, stereo, and toilet. I’m loving lake life now! Thank you Nate and Cody!Service: Repair shower
Jordan, Lucas, Kevin and Wesley are very knowledgeable about their work, dependable, on time, friendly, trustworthy. I can tell they come from well brought up families. They don't stand around and waste time. They are always working. My husband enjoyed joking and laughing around with them.Services: Replace or upgrade panel, Install toilet, Install security system
My AC went down and I made I requested service. They were here by noon the next day. The technician was courteous and informative. He quickly accessed the problem, had the part on his truck, replaced it and got me running again. I highly recommend this company.Service: Repair HVAC
Jordan W came to my home and was able to quickly and correctly diagnose the issue with my water heater. He was up front and professional about pricing and completed the work in a reasonable amount of time. I would use Hero Services again and definitely recommend them to friends!Service: Repair water heater
Ben came out to the house, bid the job and completed it in the same day. He was kind, efficient, and cleaned-up after himself. If you walked into our house after he left, you would not know worked had just been completed. GREAT!Services: Repair water heater, Installation
Jordan repaired my outside faucet and replaced my garbage disposal and installed a new water faucet (top of the line!) Jordan did an Amazing job, and very knowledgeable and courteous! ....and I would recommend him to everyone!Services: Install garbage disposal, Repair faucet
Jordon was a huge help. Our toilet was clogging every time it rained and he came out, checked everything for us and got it cleared up right away. He also helped us out with a couple other issues. Gave clear estimates, explained everything and very extremely friendly and knowledgeable. I will be using Hero Services whenever I need help again.Service: Repair toilet
Chris M has been absolutely fantastic! Sometimes it’s worrisome to use big businesses for fear of being ripped off, but Chris M handles business like he is your neighbor. We have had an outdoor unit replaced by Chris M. with HERO as well as some repair work! Thanks Chris!Services: HVAC maintenance, AC maintenance, Repair outdoor systems, Installation, Repair HVAC
Jordan, Lucas, Kevin and Wesley are very knowledgeable about their work, dependable, on time, friendly, trustworthy. I can tell they come from well brought up families. They don't stand around and waste time. They are always working. My husband enjoyed joking and laughing around with them.
Jordan W came to my home and was able to quickly and correctly diagnose the issue with my water heater. He was up front and professional about pricing and completed the work in a reasonable amount of time. I would use Hero Services again and definitely recommend them to friends!
We were in desperate straights! Septic tank backed up into our bathroom, totally full! Hero Services sent out two heroes to take care of us and in no time we were back in business!!! Thank you SO much Tim and Austin. Great job, great conversation, great information...and a great price!!
Jordon was a huge help. Our toilet was clogging every time it rained and he came out, checked everything for us and got it cleared up right away. He also helped us out with a couple other issues. Gave clear estimates, explained everything and very extremely friendly and knowledgeable. I will be using Hero Services whenever I need help again.
Anthony did an excellent job cleaning out our septic tank and informed us of future work we need to have done. I will admit that I called a different company in the beginning and was automatically transferred to Hero Services. Had it not been for the 1st company I called I would not have known they even perform this type of work.
Chris M has been absolutely fantastic! Sometimes it s worrisome to use big businesses for fear of being ripped off, but Chris M handles business like he is your neighbor. We have had an outdoor unit replaced by Chris M. with HERO as well as some repair work! Thanks Chris!
Anthony arrived on time and explained everything he was doing, everything recommended, and all the pricing involved. We appreciated them being on time and working so quickly to get the whole job done. They even backed a huge truck into the yard and made sure to avoid any damage to the yard and my blueberry bushes! Will definitely be using Hero Services in the future!
Hero Services has been my plumber for many years and when I have a problem they are fast to resolve it. Today Jordan W. came and took care of my faucet problem. Jordan was very polite and professional in dealing with me and would give him 10 stars in a review. I recommend Hero Services to any and every one who need quality work done. Karl Wellmann
Ben and Trey used a camera to locate our very old septic tank 100 ft from our house. They also created a clean out attachment near our house for future use, since we didn’t have one. They arrived on time, finished the job eloquently, and even arranged for Hero Services to come pump out our septic tank in a few days. We HIGHLY recommend Hero Services!
The galvanized and copper pipes sprung many leaks ! Ryan and Tim came to the rescue... it took a couple days to replace all the pipes with pex . Tim and Ryan were kind, thoughtful, friendly, knowledgeable hard workers and finished with professionalism and efficiency! I would always recommend Hero Services. Thank you!Service: Find & repair leak
We are VIP members at Hero Services. When I found everything under my kitchen sink soaked, I called them and they sent Ryan out right away--at the end of the work day! He was friendly and professional and located the problem and fixed it all in a few hours , leaving the area clean when he was done. We love the new garbage disposal too.Services: Find & repair leak, Install garbage disposal
Needed a hot water heater replaced and needed it today. Daniel of Hero Services came out, removed the old system, and installed a new one. Other companies would only come out to estimate and come back later to do the job. Daniel was very personable and professional. We were very pleased.Service: Installation
Our water heater alarm went off...We called Hero Services...Service Technician Tim arrived. He was very pleasant, professional, friendly, knowledgeable and efficient. He took care of the situation quite quickly.Thank you Hero for having Tim on your Team and having him come out to deal with our water heater. We are ever so Pleased and Highly Recommend Tim.
The galvanized and copper pipes sprung many leaks ! Ryan and Tim came to the rescue... it took a couple days to replace all the pipes with pex . Tim and Ryan were kind, thoughtful, friendly, knowledgeable hard workers and finished with professionalism and efficiency! I would always recommend Hero Services. Thank you!
I called to have my septic tank pumped and anthony was there in less than an hour after I called. Extremely fast, very professional and friendly. This was my first experience with this company and definitely wont be my last. They earned my business! Excellent service from this company and especially Anthony he answered every question I had and did a great job!
Our dryer wasn’t venting properly so we called Hero Services and I am so glad we did. Every step of the process was easy and the customer service was excellent. From the first call to set up an appointment to the call we received before they Techs arrived to the Techs themselves (Trevor and Dekota) everything was better than we expected. Would highly recommend them for any services you need.
We are VIP members at Hero Services. When I found everything under my kitchen sink soaked, I called them and they sent Ryan out right away--at the end of the work day! He was friendly and professional and located the problem and fixed it all in a few hours , leaving the area clean when he was done. We love the new garbage disposal too.
Needed a hot water heater replaced and needed it today. Daniel of Hero Services came out, removed the old system, and installed a new one. Other companies would only come out to estimate and come back later to do the job. Daniel was very personable and professional. We were very pleased.
i like that hero services covers many different needs like plumbing and electrical. they offer a lifetime maintenance plan that i will find very useful. Also i am a night shift nurse and they were kind enough to text rather than call. i really appreciated that! also they answer and return phone calls promptly. my technician was awesome and very knowledgeable. He even cleaned up behind himself. thank you very much.
Pumped Septic Tank. Tech was very professional.They donate $10 to the Wounded Warrior Project for every 5 star review. I believe they should donate for any review good or bad. If Hero Services really wants to step it up for the Wounded Warrior Project they would give $10 for every service they complete.
This is the second time we used Hero Services and probably won't be our last. Ryan provided thorough services to my mother's plumbing issues. It was a service that required time and patience but Ryan tackled the job with expertise and professionalism. I would definitely recommend Hero Services for plumbing.
These guys are there when I need them and do a GREAT job. They do not overcharge, they are fair and thorough. Every technician I have had on our property has been knowledgeable and friendly, and has explained the problem before fixing it. I won't even consider any other company for my plumbing needs.
Extremely thorough, insightful and upfront about costs. Not only did I have my issue fixed same day but gained a lot of education on future issues to watch out for and how to maintain/prevent problems. We will definitely use Hero Services again.Services: Repair pipe, Repair outdoor systems, Find & repair leak
Our dryer wasn’t venting properly so we called Hero Services and I am so glad we did. Every step of the process was easy and the customer service was excellent. From the first call to set up an appointment to the call we received before they Techs arrived to the Techs themselves (Trevor and Dakota) everything was better than we expected. Would highly recommend them for any services you need.
Our dryer wasn't venting properly so we called Hero Services and I am so glad we did. Every step of the process was easy and the customer service was excellent. From the first call to set up an appointment to the call we received before they Techs arrived to the Techs themselves (Trevor and Dakota) everything was better than we expected. Would highly recommend them for any services you need.
I don’t know where they find these guys. Everyone I have ever dealt with (phone, in person, online) has been over-the-top friendly, professional, efficient, and helpful. Basically this is the Chick Fil A of plumbing/HVAC. I doubt I’ll ever call anyone else at this point. Thanks, Dekota and Trevor!
From online scheduling to follow up call to heads up call and text,, this experience was outstanding. Aaron was on time, polite, knowledgeable and professional. Explained everything up front complete with costs and honest suggestions without trying to sell me. I am hopeful I won't have to use again for anything other than the amazing maintenance program but won't hesitate to if needed. Highly recommend.
Jordan was our service tech to solve a leaking toilet issue in our office. He presented options to fix the problem and gave recommendations for upgrading our current fixture. He was early, completed the work in a timely manner and left the work space cleaner than he found it.
I cannot begin to state how happy I am that I chose Hero Services to have my water leak in my yard repaired; Jordan and Lucas both worked hard to get my leak repaired in a timely manner and both were very professional. I'm giving Jordan and Lucas five stars as they represent the company I hired and was very pleased with them, a well as Hero Services.
Chris and Dakota have been absolutely amazing to work with. They installed a new HVAC for us and have been very responsive to any other needs we may have. We plan to use them for another project very soon! Would highly recommend.Services: HVAC maintenance, Installation
From online scheduling to follow up call to heads up call and text,, this experience was outstanding. Aaron was on time, polite, knowledgeable and professional. Explained everything up front complete with costs and honest suggestions without trying to sell me. I am hopeful I won't have to use again for anything other than the amazing maintenance program but won't hesitate to if needed. Highly recommend.Services: Repair pipe, Install toilet
Jordan was our service tech to solve a leaking toilet issue in our office. He presented options to fix the problem and gave recommendations for upgrading our current fixture. He was early, completed the work in a timely manner and left the work space cleaner than he found it.Service: Repair toilet
Wonderful company. Great experience and will highly recommend to everyone that I know. Aaron and Ben saved the day and got us out of a huge bind with a collapsed main line. They worked day and night, literally, to help my out family. These guys are true professionals and did outstanding work. Would recommend to anyone that I know.Thanks again gentlemen- The Martinez Family
Bill and Chris were awesome. They arrived on time. They were extremely professional. As a homeowner of course I asked tons of questions, Bill and Chris had no problem answering my questions and explaining things to me. These two professionals went that extra mile for me. I would recommend Hero Services and I would ask for Bill and Chris.
Just had our septic tank pumped and Anthony was great! He informed me of what he was doing in along the way and how much it would cost. Efficient, very polite, respectful! Very impressive person. The pumping truck was clean and well maintained and indicated they take pride in their company and work. I would recommend this company with no reservations!
I needed a minor electrical service and a plumbing leak fixed. They came out the next day after my call. I am very pleased with their professionalism. I was told what every detail and pricing. They listened to my questions and answered them. I will definitely use Hero Services again!!
Patrick was knowledge and professional. All services and costs were told to me upfront. When it turned out that I did not need the expensive work as originally thought, Patrick was honest and charged less than expected. I appreciate his integrity. I highly recommend him and Hero Services. I will be calling Patrick/Hero for future plumbing needs.
Tim did a great job. The quote for the plumbing repair was completely consistent with the cost of the part and a reasonable amount of labor.Additionally, Tim was able to figure out how to do things in a way that cost less than we originally thought they would.This is the latest in a series of good experiences with Knoxville Plumbing.
We were highly impressed with both our HVAC and electrical appts! Dekota and Chris showed wonderful respectfulness, professionalism, and knowledge for our HVAC check-up appt. Adrian was the same for the electrical side and was fantastic in educating us on important considerations in reference to our electrical needs. Thank you all so much!!
Not sure what the problem is with some of the other reviews on here, but Daniel was as professional as they come, and they did a great job based on our circumstances. Repairing multiple leaks under a slab is not easy, but they found an alternate solution that the insurance company agreed with, and it worked out great.
We have rental property that we needed work done. My wife called and problem was fixed quick and didn't cost an arm and a leg!!!! We recommend and have had great experiences each time we have used them. I read other reviews and not sure what happened with them, but our experience was very good.
Excellent service and timely. I had an issue with the drain under my rental house and did not know where it was coming from. I live in another state and have to rely on finding services from word of mouth. Plumber showed up and quickly figured it out, and fixed it. Would highly recommend!!!
I am exceptionally pleased with Hero Services. Their employees are very professional and capable. Today, they did a routine maintenance on my HVAC unit. Chris and Dekota were the best. I so appreciate their kindness, expertise and attention to detail. I highly recommend Hero Services (and yes, Dekota is spelled correctly). Thank you very much!!
Dekota and Chris have had to visit my HVAC a few times for different issues. They ALWAYS quickly identify the issue and come up with a solution. I appreciate the way they treat me and my HVAC and I highly recommend them to all friends and family! I'm glad I've kept up with my VIP service, really comes in handy. Thank you Hero Services for having awesome employees like Dekota and Chris!
This is my second time calling Hero Services. Both times I called I received a service call the same day. The first time was for a gas line to be added for my new gas range. The second time was for a water leak in my kitchen ceiling. Both services were completed by Professional technicians who completed the service call promptly and cleaned up the work area. Great service!
They were extremely professional. They explained the work they were recommending and the price I was to expected to pay. Their work was excellent. Their attitude was awesome, and I will use them again. I highly recommend Knoxville plumbing and especially Jordan and Daniel. Thanks
We called Hero Services after our pipes became clogged and we were unable to handle the situation ourselves. We were unable to use any water in the house because it would back up into the tubs and sinks. Hero Services was able to come out the same day we called them and did an excellent job. The plumber that came out was professional and knowledgeable. Would definitely use them again.
Dekota and Chris did a superior job doing our annual heating and air-conditioning check-up and maintenance yesterday. Austin did an excellent job doing our annual plumbing check-up and maintenance. We are very grateful to have professional services from remarkable people. Thank you for being a company we can trust.
After living in our new home for just two months, my husband and I thought we needed to have our septic pumped. It turned out to be more complicated. The technician was very professional and knowledgeable about our septic needs. He showed us what we needed and why, how it would be done and what it would cost. Our situation was easily resolved. I highly recommend this company for your septic needs.
absolutely love this company! they always come prepared, and if they dont have what they meed they get it and come back. Theyre quick and efficient! VIP club definitely worth it as well! once my year is up i am 100% doing the lifetime option. Theyre all friendly and whenever i have questions about what needs done they're able to answer it and explain of needed.
Chris, Dakota, and Jeff showed up on time and worked hard all day. We got a new HVAC system and a tankless water heater all in one day! The technicians were polite, explained everything they were doing, and did the work right! I’m very pleased with this company. Give them a call. You will not be disappointed!
Chris and Dakota came out and performed an annual inspection. They were very thorough. They found an issue that I didnt even know I had and explained what we needed to do. I am very happy with the service from these two that I decided that I wanted to become a VIP member. Thank you guys for eveything you do and for keeping our HVAC system in tip top shape.
Chris and Dakota came out the same day I called, fixed my HVAC problem quickly, and efficiently. They’re friendly to my kids and pets. Just a real pleasure to work with. This is the second time we’ve had them out (separate issue). Honestly, my HVAC is 20+ yrs old, but they are keeping it going ‘TIL I can get a new one.
Chris and Adrian did electrical work at our place. They did a great job, showed professionalism and quality work! All my outlets are now working. They explained the steps they were going to take and finished on a timely manner! My family could not happier. Chris and Adrian rock! Thank you!
I loved my experience with Hero Services. Chris Mann was hands down the most professional, easy to work with HVAC guy I've ever had. He really takes the extra time to be sure everything is completed to perfection, and is very personable making it easy to learn from and enjoy him. Thank you!!!